Privacy Policy

At Zethacraft, we care deeply about the privacy and trust of those who visit and shop on our website. Below we explain what data we collect, how we use it, and what tools we use to improve your experience.

1. Use of Cookies

We use cookies to offer you a personalized experience on our website. These small tools allow:

  • Saving your shopping cart so you don't lose your design even if you close the page.
  • Remembering your browsing preferences.
  • Improving the performance and functionality of the site.

You can manage cookies from your browser settings at any time.

2. Google Analytics

Zethacraft.com uses Google Analytics to better understand user behavior within the site. This includes information such as:

  • Number of visits
  • Time spent on the website
  • Most visited pages
  • Type of device used (mobile or computer)

This data is anonymous and is used exclusively to optimize the content and operation of the website.

3. Customer Information

When making a purchase, we collect some data such as your name, email, shipping address, and contact number. This information allows us to:

  • Process and deliver your order correctly
  • Offer personalized support if any issues arise
  • Analyze in general the demographics of our customers to improve our products and services

We never share your data with third parties, unless necessary for the fulfillment of shipping (such as courier companies).

4. Personalization and Service Improvements

Part of our use of the information is to adapt our offers and recommendations to your interests. This allows us to offer you a more relevant experience, show products that you might like, and make your visit to Zethacraft more agile and personalized.

5. Contact

If you have questions about our privacy policy or want to request the deletion of your data, you can write to us directly via Instagram or WhatsApp.

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Thank you for trusting Zethacraft. We design experiences, not just frames.